Job Title : Technical Support in PLM Domain
Job Location : Pune
Qualification : B.Tech/B.E./ME/M. Tech. - Automobile, Aviation, Mechanical, Metallurgy, Production/Industrial
Experience : 1 to 2 yrs
Job Description :
- Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
- Reproduce customer issue in-house, this will require recreating the customer environment in-house.
- Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.
- Submit and track issue with Development Team
- Validate Solutions provided by development team
- Coordinate communications between yourself, development team, and the customer
- Organize calls with customer to converge upon a resolutions
- Coordinate efforts with R&D and other DS teams to meet customers targets
- Manage defect communications between Dassault Systemes Support & the customer
Walk In Details :
Dates : 17th & 18th January
Time : 10 AM to 12 PM
Venue :
3DPLM Software Solution
Red Fort Bldg,
Plot No. 15/B Pune Infotech Park
M. I. D. C. Hinjewadi Taluka Mulshi
Phase 1 Pune
Contact Person: Deepti Deshpande
Please bring :-
- A print out of this mail (to be shown at the security)
- Hard copy of your updated CV & 1 Passport size photograph
Pls Note :
- Candidates who have appeared for the interview in the last 6 months cannot re-apply.
- You can send your resume on deepti_deshpande@ 3dplmsoftware. com
About the company :
3D PLM Software Solutions Ltd.
3DPLM Software Solutions Limited (3DPLM) is a 58:42 joint venture between Geometric Ltd., a specialist in Product Lifecycle Management (PLM) software development and Dassault Systemes (Nasdaq : DASTY; Euronext Paris : #13065, DSY.PA), the world's leading provider of CAD tools and PLM solutions.
Established in 2002, at 3DPLM, we work on product development, industrialization, maintenance, documentation, and market support for cutting-edge and innovative products like CATIA, ENOVIA, DELMIA, SIMULIA, 3DVIA, SolidWorks and ACIS.
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