Job Title : Technical Support Officer TSO/ Sr. TSO/Customer support
Qualification :
- Graduate/Under Graduate, Drop Out (Any stream)
Experience : 0 to 5 years
Key Accountability :
- Troubleshooting operational issues in Customer computer systems
- Configuration of Customers equipment to connect to the Internet via modem/DSL Router (Dialup / DSL customers only).
- Configure software to connect to Internet application servers.
- Identify and correct or advise, on operational issues in Customer computer systems.
Benefits with HCL :
- Pickup and Drop by AC cabs
- Biannual Appraisal
- Growth Opportunities within HCL BSERV and other divisions of HCL through IJP
- Overtime allowance.
- Process allowance over and above the CTC
Candidate Profile :
- An understanding of ISP/Networking concepts
- Basic computer and desktop knowledge.
- Strong verbal communication skills.
- Good Troubleshooting skills
- Flexible to work in night shifts: 24*7*5 days working.
Walk In Details :
Date : 3rd to 6th July 2013
TIME : 10 AM to 4 PM
Venue :
A-22, Sector-60, Noida
About the company :
www.hcl.in
HCL (Hindustan Computers Limited) is a global technology and IT Enterprise company based in Noida, India. The company comprises two publicly listed companies, HCL Technologies Limited and HCL Infosystem. HCL was focused on addressing the IT hardware market in India for the first two decades of its existence with some activity in the global market.On termination of the joint venture with HP in 1996, HCL became an enterprise which comprises HCL Technologies (to address the global IT services market) and HCL Infosystems (to address the Indian and APAC IT hardware market). HCL has since then operated as a holding company.
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