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Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Barclays Walk In From 6th to 22nd November 2013 for Freshers/Experienced at Noida

Job Title : Customer Service (voice Process)

Location : Noida

Qualification : Any Graduate

Experience : 0 – 3 Years

Responsibilities :

  • Customer Service (voice) positions
  • 24*7/rotational shifts, five working days a week, 
  • Handling customer service calls
  • Best-in-class salary & benefits

Desired Profile :

  • 0-3 years of total work experience
  • Experienced or freshers (Except B.E / B.Tech) may apply
  • Undergraduates with minimum six months of work experience
  • Excellent communication skills
  • Customer-centric approach

Walk In Details : 

Date : 6th to 22nd November 2013
Time : 12 PM – 5 PM
Venue :
Unitech Infospace Park,
Level 8, Tower-1, Block-B,
Plot-2, Sector-62 ,
Noida 201307.
Contact Person : Rohit Bhatnagar

Cognizant Walk In for graduate freshers from 4th To 11th October 2013 at Chennai





Job Title : Fresher

Location : Chennai

Qualification :

Any Graduate/Post Graduate from 2013 passouts

Experience : Nil

Job description :

  • Any Graduate/Post Graduate from 2013 passouts
  • All documents pertaining to UG/PG should be available.
  • Should possess good communication skill.
  • Willingness to work in Night shifts mandatory.
  • BE / B.Tech / MCA / ME / M.Tech / MSC / MSW / MS / MBA are not eligible

Walk In Interview Details :

Date : 4th Oct To 11th Oct
Time : 10AM to 1:00Noon.
Venue :
Cognizant Technology Solutions,
New no-165,Old no-110,
Menon Etrnity Building,
St Mary's Road,
Alwarpet,
Chennai.

Contact : 044-444444

Candidate Checklist : 

Candidates are requested to bring the following for security clearance.
  • 2 copies of resume
  • 1 passport size photograph
  • a valid photo identity card

About the company :

Cognizant Technology Solutions India Ltd
http://www.cognizant.com
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 149,000 employees as of September 30, 2012, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top-performing and fastest growing companies in the world.

TCS Walk In on 25 April to 10 May 2013 for Trainee/ Team Member




Job Title : Trainee/ Team Member

Experience : 0 to 4 years only. (Freshers are welcome)

Job Location : Baroda - Gujarat

Job Responsibilities :

Back Office- Data processing., data analysis, reporting.

Skills : 



  • Good Communication skills (Written & Verbal)
  • Good Analytical skills


Eligibility :

  • Candidates with experience in any process / industry are eligible.
  • Candidate should have excellent ENGLISH communication skills.

Important :

  • BE /B.Tech candidate are NOT ELIGIBLE for the interview.
  • Pursuing MBA candidates are NOT eligible for the interview.

Note :

  • BA /B.com/ BBA / BMS / B.Ed/ M.com / M.A / B.Sc / MBA
  • (BE / B.Tech candidates are not eligible)
  • Must be Regular graduate.
  • Graduates through Open Universities/Correspondence graduates need not apply
  • Not more than 2 years of gap in Graduation or Employment.
  • Willingness to work in night Shifts
  • Candidates who have attended the selection process in the last 6 months will not be eligible to apply again.

Interview Date : 25 April to 10 May 2013

Note : No drives on Saturday & Sunday and on public holidays

Interview time : 11am to 2pm.

Venue :

TCS, 
OM House, 
Opp Balaji hospital,Nr Rameshwar estate,Subhanpura , 
Baroda

Contact Person : Urvish Patel

Reference to be mentioned on the CV : Urvish Patel


About the company :

TCS as an Organization are pioneers in BPO services. This key strategic division - powered by a unique combination of deep domain expertise, process excellence and innovative technology world-class solutions across diverse industries.

With a talent pool of over 35000 resources, BPO has state-of-the-art delivery centers spread across India, Hungary, Ecuador, Chile, Uruguay, UK, USA and China.

Cognizant Technology Solutions hiring Associate/Senior Associate -(NonTechnical)


Job Title : Associate/Senior Associate -(NonTechnical)

Location : Mumbai

Qualification : Any Graduate

Experience : 0 yrs

Job Description:

  • Collect, Coordinate and Manage data related to Studies
  • Generate and Provide essential Reports to the Management

Desired Skills :

  • Good verbal and written communication skills
  • Computer Skills - MS office
  • Analytical and Problem Solving Capabilities
  • Interpreting and Decision Making Abilities
  • Initiative & Teamwork

About the company :

Cognizant Technology Solutions India Ltd
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 149,000 employees as of September 30, 2012, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top-performing and fastest growing companies in the world.


Tata Consultancy Services (TCS) hiring Communication Expert / Trainer




Job Title : Communication Expert / Trainer

Exp : 0-2Yrs

Job location : Mumbai

Job Description :

  • To work with the process UM/s & SMEs and understand the process flow and bridge any gaps pertaining to the communication and soft skills.
  • To be a part of the call calibrations (Internal/ External).
  • To conduct a TNA(Training Need Analysis) on the Floor.
  • Monitoring and reporting of key focus areas of the unit in relation to a sample of customer contacts made in a day
  • Coaching and development of trainees by error trend analysis and feedback methodology
  • Exposure to conducting communication skills training which includes Soft skill and Language skills with the primary focus on CSAT
  • Maintaining a repository of process related words, scripts, session plans conducted
  • Effectively tracking improvement and conversion percentage of the incumbents coached and trained
Added Advantage : 

  • Designing, Developing, Updating and Delivering Training modules
  • To conduct training on Communication skills, Accent Neutralization, Grammar and Customer Service for companies in the Customer Service and Collections Call Center.


Knowledge/Experience :

  • Good Verbal & written communication skills to communicate with internal and external customers
  • Experience of working in a high stakes
  • Good Interpersonal, problem solving, analytical skills.
  • Ability to work in a team and good focus on time lines.
  • Working knowledge of MS Office.

Competencies/Skills :

  • Multitasking across Processes.
  • Ability to connect the client expectations with the competencies of an individual
  • Understanding the significance of feedback and coaching
  • Should have a clear thought process and envisage the impact of an individual's performance on the CSAT
  • Training/TNA - back to back Batches.

Qualifications :

  • Graduate in any discipline
Added advantage : 

  • any certification on training and coaching

About the company :


When you choose Tata Consultancy Services (TCS) as your IT services, consulting and business solutions partner, you will discover what so many global enterprises have already discovered—the power of certainty.
We are a leader in the global marketplace and among the top 10 technology firms in the world. Our continued rapid growth is a testament to the certainty our clients experience every day. Building on more than 40 years of experience, we add real value to global organizations through domain expertise plus solutions with proven success in the field and world-class service. It’s how we keep you moving forward.


CLICK HERE TO APPLY

HSBC hiring any graduate as Associate Technical Analyst



Job Title : Associate Technical Analyst 


Job ID : 00002MZA

Job Field : Operations

Primary Location : Asia Pacific-India-West Bengal-Kolkata

Schedule : Full-time

Shift : Rotating

Job Description :


  • Ability to work under pressure and deliver within limited timescales, whilst maintaining quality
  • Ability to prioritize and deliver service, to agreed service levels, within a diverse and constantly changing technical environment. Willingness to work outside office hours on occasions, including weekends.
  • Identifying the customer’s request accurately. The requests should be analysed and processed by following the standards, procedures, policies and group guidelines.
  • To handle acceptable volumes of user requests and complete them in the specified Turn Around Time thereby contributing to PLA with Business Area.
  • Perform on tasks as per the set quality standards and meet quality parameter defined in for the process. Work on feedback and ensure errors are not repeated.
  • Advise users (where applicable) in a structured manner with adequate explanation of issues, communicate as per group guidelines and establish positive relationships and maintain effective liaison with all departments.
  • Strong interpersonal skills & good customer service skills
  • Good communication skills, both verbal and written
  • Strong analytical skills to quickly assess situations, their impact and options for resolution with high level of judgment and decision making skills
  • To work in 24/7 environment.

About the company :


HSBC's origins in India date back to 1853, when the Mercantile Bank of India was established in Mumbai. The Bank has since, steadily grown in reach and service offerings, keeping pace with the evolving banking and financial needs of its customers.

In India, the Bank offers a comprehensive suite of world-class products and services to its corporate and commercial banking clients as also to a fast growing personal banking customer base.




Walkin at Tech-Mahindra Pune for Back-office/ Semi-voice-Uk Process from 1st-12th April 2013

Job Title : Associate/ Sr.AssociateJob Description :
  • Any Graduate/ (HSC plus+3years of Diploma),
  • BE, B-Tech, MCA, MCM & MBA Not Eligible
  • Should be open to work in night shifts
  • Graduate Freshers Can also apply.

Skill Set :

  • Excellent communication skills, both oral and written
  • Ability to work a flexible schedule

Mandatory :

  • Should be open to work in shifts

Walk In Details :



Dates: 1st April 12th April 2013 (Monday to Friday)

Time: 10:00 am 12:00 pm

Venue :

Tech Mahindra,West Wing, Training Block,Basement Area (-1 Floor), RMG RoomPhase 3, HinjewadiPune.

Contact Person : Shalki Rana

Candidates are required to carry their CV along with a Photo Id Proof


About Employer :


https://www.techmahindra.com


Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).


Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.


Aon Hewitt hiring Associate/Senior Associate -(NonTechnical) 18th to 22nd Feb 2013

Job Title : Associate/Senior Associate -(NonTechnical)
Location : Mumbai

Qualification :

B.Sc - Any Specialization,
B.Com - Commerce,
B.A - Any Specialization,
B.B.A - Management,
BHM - Hotel Management
Experience : 0 yrs

Required Skills:

  • Fresher
  • Should be a graduate
  • (no full time MBA/MCA/ BE/ Btech/ B.Ed)
  • Good Communication skills both Oral & Written
  • Should be comfortable working in Shifts
  • Should have knowledge in Computer Basics

Walk In Details :

Date : 18th to 22nd Feb 2013
Time : 10.00am to 2pm

Venue :

Aon Hewitt14th Floor, Vishwaroop IT Park,opp Vashi Rly Stn , next to raghuleela mall.Vashi Navi Mumbai

About the company :

Aon Hewitt
http://www.hewitt.com

Hewitt Associates is a global outsourcing and consulting firm delivering a complete range of human capital management services to companies, including HR and Benefits Outsourcing, HR Strategy and Technology, Health Care, Organizational Change, Retirement & Financial Management and Talent & Reward Strategies.

Hewitt in India operates in the following Areas :

-Application Development-Information Systems & Peoplesoft-Client Delivery-Payroll & Workforce Management
  • Hewitt is the largest pure-play HR consulting firm in the world with a proposed Turnover of 3 Billion US$ for 2006.
  • Hewitt is listed in NYSE under the ticker symbol HEW.

Crest Premedia Walkin for Freshers - 21- 25 th Jan Bsc / Bcom / BA / MSc /M.Pharma



Job Title : 
Associate/Senior Associate -(NonTechnical)
Qualification : 
B.Sc - Computers, B.A, BCA - Computers, B.Com - Commerce, M.Pharma - Pharmacy, M.Sc 

Job Description :

Excellent career opportunity for Fresher's ( Bsc / Bcom / BA / MSc ),who can join immediately and would like to be a part of fast growing company.
Job Requirement:
* Having excellent command over English.
* Good logical and Analytical Skills required.
* Proficiency in Microsoft Word.
* Should be flexible with working in shifts.

About the company :

Crest Premedia Solution (P) Ltd 
Crest is a hundred percent export unit, based in Pune and is part of Springer Science + Business Media, Germany. The company is in the area of Software Development, Print and Electronic typesetting, marketing services and back office operation.
Crest Premedia, was born in 2006 and earned its stripes working on projects for Springer. In doing so, Crest has innovated and broken language frontiers in premedia by acquiring skills in German and Dutch language. Today Crest offers these and more innovative services in areas of STM books, Journals, eBooks, ePubs, PowerPoint reports, marketing services, technical and customer support.
Please visit www.crest-premedia.in and www.springer.com for further information about our organization.

Interview Details :

Date : Anyweek days 
Time : between 9 am to 2pm
Address :
Wing B 
Tower 8 
Magarpatta City SEZ Hadpsar Taluka Haveli Pune 13 
PUNE,
Maharashtra,
India
Contact :
71007000/19/16/15

Genpact Hiring B.Tech / BCA / B.Sc / etc. 28 Dec - 6 Jan


Job Title :  Technical Support Executive

Qualification:

All Technical Graduate (B.Tech / BCA / B.Sc (Computer)/ etc).

Experience : Fresher (0 - 1 Years)

Job Description:

-Responsible to provide technical support assistance to US customers.-Responsible to troubleshoot the issues related to Desktop, Laptops & Printers.-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.-Listen attentively to customer needs and concerns; demonstrate empathy.-Clarify customer requirements; probe for and confirm understanding of requirements or problem.-Meet customer requirements through first contact resolution.-Confirm customer understanding of the solution and provide additional customer education as needed.-Prepare complete and accurate work and update customer file.-Candidate should be OK to sign a service agreement for 2 years.

Desired Profile :

  • Candidates must be fluent in Spoken English.
  • Freshers with excellent communication skills & written English can also apply.
  • Candidate must be OK with night shifts.
  • Candidates with technical knowledge or technical experience can apply.
  • Candidates should be ok to sign a service agreement for 2 years.

Walk-in Interview: 

Walk-in Days: Monday Saturday (10 am 3 pm)

Venue:- 

Delhi:

Genpat, 
8th Floor, 
DITP Building, 
Shastri Park, 
New Delhi.

Gurgaon:

Genpact, 
Building/Tower A-2, 
Sector-30, 
Opp. 32 Milestone, 
Gurgaon, 
Haryana (Near Star Mall/NH-8 Highway)

Email ID:- careers.ncr@genpact.com

Contact Details:

Sonia : 9953445555
Jasleen:   9811653798
Nidhi : 8447800476
Alia : 9953777532
Priya : 8826278654

Mphasis walkin on 24 & 26 Dec for freshers


Walkin interview on 24th Dec & 26th Dec for Freshers.


Candidates must be flexible to work in rotational shifts.
Graduate/10th/12th.
Excellent communication skills.

PLEASE WALKIN WITH YOUR CV TO MPHASIS.

Timing - 10:30am - 5pm 

Address : 

Mphasis, an HP Company, 
6th Floor, 
Bagmane Parin, 
Bagmane Technology Park, 
C .V. Raman Nagar, 
Bangalore 560 093

Contact - Sridevi/Anna

Job Description

Excellent written and verbal communication.
Monitor end to end life cycle of ticketing and tracking Software/Hardware Dispatch .
Ready work in shifts.
Follow-up with internal teams.
Basic Computer Knowledge.

Mandatory Skills/Qualifications:


Education - Graduation or 12th or 10th
Excellent Communication Skills
Basic Technical skills

Kindly carry below documents along with you for interview -

  • Highest Qualification - Certificate and final semester marksheet
  • Any one ID Proof (DL/Pan Card/Voter's ID/Passport)
  • If Experience then Exp Letter or last 3 salary slips

About the company :

MphasiS Limited 

http://www.mphasis.com


Grow and Win with MphasiS MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. We are over 40,000 professionals servicing clients across Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world. Our Differentiators * A company driven by ethics and strong values * Transparent working environment, flat, non-hierarchical structure and open door policy that promotes free flow of ideas, opinions, information and expertise * Provides a plethora of equal growth opportunities to all Mphasians * Fair recognition for performance and hard work * Conducive work place with easy accessibility for those with special needs * Building a better tomorrow by grooming our current leaders for the next level of leadership * Attract and retain individuals exhibiting talent in every possible perspective


HCL - Walk in for International Non Voice/chat Process




Company: HCL Technologies Ltd. Business Services

 Job Location: Noida
Experience : Freshers and Experienced

Note 1 : Good Communication Skills
Note 2: Immediate joinees are preferred
Note 3: Willing to Work in Night Shifts
Note 4: Good written skills and typing speed
Qualification : B.Tech/BCA
Date: Direct Walk in from Monday to Friday @ HCL Technologies Ltd.
 Time: 11 am to 4 pm

Walk in Venue: HCL Techonologies Ltd.
HCL Technologies Ltd. Business Services
Contact -
Namrata Srivastava,
HCL Technologies Ltd. Business Services,
A-22 sector-60, 
Noida (N5)



Interested candidates should walk in with their resume with recent passport size photo and collect on the spot offer letter.

Mention millenniumjobsearch.blogspot.in on the top of your CV




About the company :

HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Info systems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of Information and Communications Technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and technology firms.



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Wipro BPO walk In Huge Openings

Job Description :
Any Graduate
Good Communication skills,
Ready to work in Night shifts
25 wpm- 85% accuracy
Min- 12th pass or 10+3 diploma
NO MCA,MCM Pharma,Law
Contact-Shalki Rana
Documents Required:
1 passport size photogragh,Updated Resume & I.d Proof

Address :

FC ANNEX,
LANE OPPOSITE TO FERUSSON COLLEGE 
NEXT TO TATA MOTORS FINANCE BLDG , 
FC RD PUNE 
SHIVAJI NAGAR PUNE,
Maharashtra,India 411005
Contact : Shalki Rana

Ph : 020-66209927



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GENPACT Walk-In 30th Nov to 6th Dec


Job Description -
  • Take inbound calls
  • Comprehend customers queries / Complains / Comments
  • Display empathy/ understanding of the issue/ concern towards customer
  • Provide quick an effective resolution to the customer's queries
  • Handling multiple tasks simultaneously
  • Has a pleasant attitude
  • Wants to delight customers, above and beyond call of duty
  • Has a knowledge of customer needs
  • Is able to communicate clearly, both written and in speech
  • Talks in a way the customer can understand
  • Is able to handle complaints, even irate customers
  • Works accurately and with eye for details
  • Is able to use automated information systems to analyze the customers situation
call priya 8826278654 to schedule your interview
walkin 30th nov to 6th dec

  • DAY SHIFT - 6 Days Working
  • Qualification / Skills
  • Graduation in any STREAM
  • 0 -2 years of experience
  • Freshers shall also be considered
  • good communication skills
  • Fluent in English
  • Excellent Analytical skills.
for more information $ to fixup your intrview contact priya 8826278654

if one choose to walkin write priya on top of the resume.(mendatory)

Walk-In Interview:

Address-
DITP,DMRC building,
8th floor genpact
behind shashtri park metro station,shashtri park
delhi-110052.

Date: 30th NOV  TO 6th DEC (except  sunday)

Time: 10 a.m to 2 p.m.

Contact Details : priya (Contact Number : (8826278654)

Work location - Gurgaon

Shifts-Day shifts (8 am to 11 pm) any 9 Hrs

Carry-One Updated cv, Original photo ID proof, Passport size photograph.

NOTE-(B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply.


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