Mahindra Satyam Walk In for freshers from 21st September to 17th October 2013

Job Title : Technical Support Associate

Experience : 0 to 5 Yrs

Qualification : Any Graduates / BE / B.Tech

Location : Hyderabad

Salary : As Per Industry

Job Details :

• Good Communication Skills 
• Typing skill minimum 30wpm.

Walk In Details :

Date : 18th September to 17th October 2013

Time : 9 AM

Venue :

Mahindra Satyam BSG,

SEZ Info city, Hitech city,

Land mark : Dell international Opp to Ananth building,

Hyderabad.

About the company :

http://www.mahindrasatyam.com/

For over two decades, Mahindra Satyam has been committed to creating value for its customers, investors, associates and the society at large. This commitment has constantly fuelled the journey, encouraging us to think differently, work with passion and make things happen.

Today, after 20 years, our commitment, passion and entrepreneurial spirit have only grown bigger, spurring us to look ahead and continue this journey towards achieving greater heights of Value Creation.

As a leading global information, communications and technology (ICT) company, we are part of the US $15.9 billion Mahindra Group, a global industrial federation of companies and one of the top 10 business houses based in India.

We are powered by a pool of talented IT and consulting professionals across enterprise solutions,client relationship management, business intelligence, business process quality, operations management, engineering solutions, digital convergence, product lifecycle management, and infrastructure management services, among other capabilities.

Our development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore and Australia serve numerous clients, including several Fortune 500 companies.

IBM hiring Technical Support Associate at Hyderabad and Bangalore

Job Title : Technical Support Associate - GPSD

Job ID : GPSD-0587098

Job type : Full-time Complementary

Work country : India

Position type : Entry level

Work city : Bangalore, Hyderabad

Travel : No travel

Job area : Operations (all other)

Business group : Global Process Services Delivery

Job category : Technical Services

Business unit : CRMSolns&Del 

Job role : Systems Support Specialist

Job role skillset : General

Commissionable/Sales-Incentive jobs only No

Job description :

• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client - Outlook, Notes etc.
• Skilled in commercially standard software applications and major desktop operating systems. 
• Awareness of basic networking concepts and technologies.
• Questioning skills /probing skills, as relevant to the issue and level of the caller

Eligibility Criterion :

• # Bachelor's Degree/ Diploma
• # Flunecy In Communications Skills (both spoken and written)/ soft skills

Additional information :

• # Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported
• Total 3 to 5 years of work experience required
• 0 to 2 years of relevant work experience required

Required :

• Bachelor's Degree
• English : Fluent

CLICK HERE TO APPLY

Dell Walk In for Technical Support Associate 45 openings

Job Title : Technical Support Associate

Qualification : Graduates and Post-graduates (Any Specialization)

Experience : 0 to 3 yrs

No. of openings : 45

Job Description :

• Work Experience ranging between 0 to 30 months.
• Engineering/MCA Graduates with a minimum 6 months of International Tech Support Voice Experience may apply.
• Graduates freshers may apply.
• Should be open to work in rotational shifts.
• Good spoken English.
• Good Selling and Technical Skills.
• Candidates with Customer Service background interested in Tech support can also apply
• Ex-employees welcome to apply

Technical Support :

• Supporting technical issues related to computers faced by Indian Dell customers.
• Tech Support will be primarily on software & Hardware issues in Desktops, Laptops & other peripheral devices.
• The profile is a blend of Tech Support & Sales

HOW TO APPLY :

Walk in directly from Monday to Friday between 12:00 PM to 4:00 PM with an updated copy of Resume, a passport size photograph & a photo id at the below mentioned address :

Dell International Services India Pvt Ltd
Vipul Tech Square (Opposite DLF golf course)
Golf Course Road
Sec-43 
Gurgaon
Haryana

About Dell International Services :

http://www.dell.com

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

MPHASIS walk In for Level 1 - Technical Support Associate on 6th April

Job Title : Level 1 - Technical Support Associate

Eligibility Criteria : (Should fit in any one of the following)

• HSC + 2yrs of work experience
• Graduate in any stream (Freshers also eligible)
• Polytechnic diploma (Freshers eligible,10+3 or HSC + 3)

Job Description :

• Infrastructure Technology ( ITO ) - Service Desk
• TECHNICAL Support International VOICE Process
• B2B process.
• 24*7
• Excellent Communication Skills in ENGLISH

Walk In Details :

Date : 6th April

Starting Time: 9 AM

Registration Time : 9 am - 12 noon

Contact Person: Shobha Sawant

Please walkin directly to our office on 6-Apr-13 for the rounds of interview

Address :

M P H A S I S | 1st Floor, 

B-Wing, 

Unit No. 101/201, 

Building#4, 

Infinity IT Park, 

Gen. A.K. Vaidya Marg, 

Dindoshi, Malad(E), 

Mumbai

About the company :

Company Name : MphasiS

Website : www.mphasis.com

MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. Our results focus on real improvement in business performance for our clients. We bring to our clients a credible and experienced global leadership team driving service delivery through the next generation global delivery model. We service clients in Banking& Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world.

IBM hyderabad / Bangalore Walk-In 09 FEB Technical Support Associate

Job Title : Technical Support Associate (Voice)Joining Locations : Bangalore / HyderabadNumber of Vacancies : OpenQualification : Any Graduate (10+2+3), Diploma Holders (12+3) with minimum 6 months relevant experienceExperience : 
6 Months to 4 Years in Tech Support Voice Process (Mandatory)

JOB DESCRIPTION :

• Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.• The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.• Min 6 months of relevant experience in the mentioned skill areas# Remote Infrastructure support delivery# Perform problem cause analysis# Resolve routine customer problem# Ability to Identify Opportunity & Implement Process Improvements# Has technical experience and skills in the areas of problem determination, creativity and analysis.# Ability to meet a set of defined account agent productivity measurements.

MANDATORY SKILLS :

• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting• Browser Support - Internet Explorer• Strong computer skills required for initial call handling• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN• Excellent oral and written communication skills.• Excellent customer service orientation• Neutral accent

DESIRED SKILLS :

• Ability to identify basic hardware parts and aware of basic hardware concepts• User level familiarity with at least one e-mail client - Outlook, Notes etc..• Skilled in commercially standard software applications and major desktop operating systems.• Awareness of basic networking concepts and technologies.• Questioning skills /probing skills, as relevant to the issue and level of the caller

ELIGIBILITY :

• Any Graduate (10+2+3), Diploma Holders (12+3) with minimum 6 months relevant experience• Must have good command over English• Fluency, Vocabulary and pronunciation.• Must have basic knowledge of Computer and operating systems• Working in shifts is a mandate.• Candidates applying and selected for the job will be expected to work in shifts Including evening and night shifts.• Shifts will 24x7 in nature and can vary depending on geographies supported

Selection Process :

• Group discussion

• Technical Interview

• Communication Assessment round.

MANDATORY DOCUMENTS : 

(IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents) :• Hard copy of the interview invite (this email)• Hard copy of the resume• Photocopy of current organization offer letter• Photocopy of previous organizations reliving letter• Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.• Photocopy of latest 3 months pay slips• One passport size Photograph• Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried).• This could be your Passport OR PAN card OR Driving license or Voter ID.• All semesters / year mark sheets• Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)

Walk in Details :

Date : On 9th February 2013 (Saturday) 
Time : 10 AM to 2 PM

Venue :

IBM,IBM Tower, 3A, Mindspace,Hitech City, Madhapur,Hyderabad
Contact Person : Madan / Sijo

Note : 

• Selection of the candidates is at the sole discretion of IBM Recruitment Team
• Candidates are not allowed to carry bags, helmet & laptop inside the office
• Candidates who have attended the interview in the past 3 months should not appear for the interview.

About the Company : 

IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

Quark software Inc hiring Technical Support Associate - German Process

Job Title : Technical Support Associate - German Process

Job Location : India

Qualifications & Experience:

•Language: German & English 

•0- 2 year experience of supporting & interacting with global clients. (Fresher can also apply) •Minimum qualification Graduate with Excellent Communication skills (both Written and Oral)  •MUST have troubleshooting skills, communication skills training will be a plus.  •Should have exposure to basic terminologies of the computer, internet usage.  •Exposure to Macintosh environment would be an added advantage.  •Publishing Domain knowledge will be another additional plus. 

Duties & Responsibilities:

•Supporting Worldwide Quark Desktop German/English customers via Chat, Emails or Phone.  •Communicate all issues internally and externally with complete knowledge of managing Customer expectations.  •Answer day to day queries and ensure FTR.  •Follow-up with customers within a 24-hour period through email and calls as requested with regards to the initial phone, email or chat..  •Knowledge of Quark products and various new updates for related software required with it.  •Recognize and determine trends in problem occurrence or workflow.  •Recognizing and managing assertive customer calls.  •Promote teamwork and call center success.  •Report any customer reported issues encountered to the supervisor for further testing and logging.

CLICK HERE TO APPLY