Job Title : Technical Support Associate - GPSD
Job ID : GPSD-0587098
Job type : Full-time Complementary
Work country : India
Position type : Entry level
Work city : Bangalore, Hyderabad
Travel : No travel
Job area : Operations (all other)
Business group : Global Process Services Delivery
Job category : Technical Services
Business unit : CRMSolns&Del
Job role : Systems Support Specialist
Job role skillset : General
Commissionable/Sales-Incentive jobs only No
Job description :
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
- Questioning skills /probing skills, as relevant to the issue and level of the caller
Eligibility Criterion :
- # Bachelor's Degree/ Diploma
- # Flunecy In Communications Skills (both spoken and written)/ soft skills
Additional information :
- # Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported
- Total 3 to 5 years of work experience required
- 0 to 2 years of relevant work experience required
Required :
- Bachelor's Degree
- English : Fluent
CLICK HERE TO APPLY
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