Job ID : GTS-0583954
Job type : Full-time RegularWork country : India
Position type : Entry level
Work city : Bangalore, Chennai, Hyderabad, New Delhi, Pune
Travel : 25% travel annually
Job area : Operations (all other)
Business group : Global Technology ServicesJob category : Technical Services
Business unit : TSSJob Title : Systems Support Specialist
Job Description :
This Role is an Individual Contributor responsible for On-Site Installation, Maintenance and Repair of IBM and Multi-Vendor Systems and Components, including Hardware, Networking Products, Software and Operating Systems. They are the Primary Technical interface to Customers for the coordination of Hardware And/Or Software Support and Delivery of Technical Services as required by the Customer. They are accountable to ensure a High Level of Customer Satisfaction with Service Delivery, Technical Support and Operational Services for the Customer Account(S). When Critical situations occur, they are the IBM Technical interface to Customers and manage the Situation until the Problem is fixed.
Experience : 0-12 Months of desired experience required
Qualification : 3 years full time Diploma
Percentage :
65% and above/ 6.5 CGPA & above in the highest degree
- Candidates must not have any backlog at the time of IBM process on campus.
Year of Passing : 2012/2013
Discipline :
Computer Science / Electronics / Electronics & Communications / Information Technology.
Shifts will 24x7 in nature and can vary depending on the requirement
Required:
- Bachelor's Degree
- English: Fluent
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