GXS hiring freshers / experienced as software engineers at Bangalore

Job Title : Software Engineer
Job Code : 2290
Location : IN-India, Bangalore 
Category : Software Development

Job Description :

• A position within the ACE (Application Control Engineering) organization; the Production Support Software Engineer is an experienced role with potential for growth.
• To work closely with other members of the ACE team and other functional groups within GXS as a whole, the role demands technical expertise in handling production issues and complex inquiries for customers along with special projects as assigned.
• Provide basic to intermediate technical production/applications support and assistance for GXS customers who use a cross section of GXS applications.
• Works independently to gather information, pose workarounds, carry out necessary research, and provide an in-depth analysis to resolve production/application issues, customer requests and inquiries, escalating to a lead or manager when appropriate.
• Interact, respond, guide and work with GXS Tier 2 personnel, who would be our key clients, and from whom problems trickle down to Tier 3 personnel.
• When the opportunity presents itself and it is appropriate, works with a team or individually, to educate and empower the customer to understand how to perform tasks and investigations on their own.
• Provide on-call support [24x7] for high priority critical problems, when situation demands.
• Provide severity and scope analysis of issues, inquiries and requests; maintaining ownership until resolution.
• Will provide a concrete explanation of resolutions to issues, inquiries and requests to GXS customers. These contacts will range from technical to those of an executive level within their organization.
• Works in group or independently on side projects as needed and assigned.
• Provides feedback and shapes production support procedures, policies and documentation where none exist or where they are stale and need to be updated.
• Efficiently organizes and addresses multiple production issues, customer requests and inquiries from several sources, delegating when and if appropriate. The sources of which would be phone conversations, email, paging system, Instant Messenger chat, or face-to-face conversations.

Knowledge : 

• Software Engineering
• Operating Systems
• Internet Application Architecture
• Java
• Databases
• WebServers and Application Servers

Education : Preferably An Engineering Graduate
Experience : 1+ Year, 
Industry Experience : 1+ Year


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ERICSSON hiring freshers as Services Engineer

Job Title : Services Engineer
Primary Location : IN-HR-Gurgaon
Schedule : Full-time
Last Date : Jan 19, 2013, 4:29:59 AM
Job Type : Standard     

Description :

As Services Engineer - Assesed, you will investigate, deliver restorations and produce solutions to customer service requests. 
You will be part of a team which provides Health check Monitoring Tool and help Customer in better analyzing there network.
You will investigate complex technical problems, trouble shoot systems that are in operation and if requested,participate in the remedy of systems in case of critical situations. You will travel domestic/internationally and work in different cultural environments.

You should also have following skills:

• Should have good knowledge on Operating System (Solaris, Unix,Linux)
• Should have good knowledge of TCP/IP
• Should have good knowledge of Intelligent Networks ( Prepaid etc)
• Should have database knowledge
• Should have knowledge of Shell scripting,Perl
• Should have working knowledge on Weblogic,Web Servers
• Should have working knowledge on Java,Struts,JAVA J2EE
•Working knowledge on CAMEL Protocols will be an added advantage

Qualifications :

A Bachelor of Science in IT, telecom or equivalent.

Energetic, Analytica,detail-oriented, results driven and shows initiative.
Excellent written and oral communication skills.
Delivers under pressure.


Job Title : Services Engineer Assessed-00071546

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