GXS hiring freshers / experienced as software engineers at Bangalore

Job Title : Software Engineer
Job Code : 2290
Location : IN-India, Bangalore 
Category : Software Development

Job Description :

• A position within the ACE (Application Control Engineering) organization; the Production Support Software Engineer is an experienced role with potential for growth.
• To work closely with other members of the ACE team and other functional groups within GXS as a whole, the role demands technical expertise in handling production issues and complex inquiries for customers along with special projects as assigned.
• Provide basic to intermediate technical production/applications support and assistance for GXS customers who use a cross section of GXS applications.
• Works independently to gather information, pose workarounds, carry out necessary research, and provide an in-depth analysis to resolve production/application issues, customer requests and inquiries, escalating to a lead or manager when appropriate.
• Interact, respond, guide and work with GXS Tier 2 personnel, who would be our key clients, and from whom problems trickle down to Tier 3 personnel.
• When the opportunity presents itself and it is appropriate, works with a team or individually, to educate and empower the customer to understand how to perform tasks and investigations on their own.
• Provide on-call support [24x7] for high priority critical problems, when situation demands.
• Provide severity and scope analysis of issues, inquiries and requests; maintaining ownership until resolution.
• Will provide a concrete explanation of resolutions to issues, inquiries and requests to GXS customers. These contacts will range from technical to those of an executive level within their organization.
• Works in group or independently on side projects as needed and assigned.
• Provides feedback and shapes production support procedures, policies and documentation where none exist or where they are stale and need to be updated.
• Efficiently organizes and addresses multiple production issues, customer requests and inquiries from several sources, delegating when and if appropriate. The sources of which would be phone conversations, email, paging system, Instant Messenger chat, or face-to-face conversations.

Knowledge : 

• Software Engineering
• Operating Systems
• Internet Application Architecture
• Java
• Databases
• WebServers and Application Servers

Education : Preferably An Engineering Graduate
Experience : 1+ Year, 
Industry Experience : 1+ Year


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GXS hiring BE / BTech freshers / experienced as SoftwareEngineer

Job Title :

Software Engineer

Location :

Bangalore

Qualification & Experience :

Bachelor Degree in computer field or equivalent experience

Job Description :

Works as a Software Implementation team member on for-fee product implementations projects. Expertise and work efforts are primarily focused on configuring a proprietary EDI data quality and compliance software as a service product.

Responsibilities :

Candidate should be able to operate with minimal supervision on projects of varying size that potentially could include multiple products on multiple platforms. Deliver superior technical services for Professional Services implementations in accordance with GXS and Customers’ expectations and existing agreements.

Candidate should have a technical skill set. This role is responsible for working with the GXS business analyst to review business requirements and translate these into a configuration for the implementation.

Skills :

• Analytical skills and the ability to identify the root cause of issues
• Self motivated and ability to work independently
• Self learn tools and applications as per need to resolve issues
• Participate in the review of detailed technical designs.
• Understand and apply software development life cycle methodologies
• Experience with XPATH
• Experience with XML and XSLT
• EDI experience a plus
• JAVA programming experience a plus

About the company :

Data integration between businesses is essential to both growth and bottom-line performance, but it is challenging, complex and costly to implement and maintain—especially in today's increasing global reality. At GXS, we provide a unique integration capability and approach that shield this complexity, reduce overall costs, while also improving business performance for our customers and their partners.

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