IBM Off-Campus Recruitment Drive @ Cochin / Palghat / Trivandrum / Calicut

KELTRON (A Govt. of Kerala Undertaking) BigLeap Corporate and Campus Connect Program (KBCCP) organizing IBM Recruitment drive.

JOB TITLE : End User Technical Support

Degrees Eligible : 

• 2011/2012/2013 Batch
• Any Graduate (10+2+3)
• B.E/B.Tech, BSc, BCA, BCom, BA 
• Any Post Graduates

Branches : All Branches

Event Schedule :

1. Saturday, 23 Nov 2013; Victoria College, Palghat
2. Sunday, 24 Nov 2013, Govt Engineering College ,Bartonhill, Trivandrum
3. Saturday,30 Nov 2013;University college of applied Science,Edapally, Cochin
4. Sunday, 1 Dec 2013; Govt Engineering college, East Hill, Calicut

Reporting Time : 8:30am

Candidates should bring 2 sets of self attested photocopies of below mentioned documents along with originals to test venue.

• Photo ID Card( Pan card / Passport / Driving License / Passport / Voter ID),
• Mark sheets of the highest qualification achieved,
• Resume,
• Two passport size colored photo.

For more details call KBCCP 9061560224 / 7356016433 (9am to 6pm) on working days.

CLICK HERE FOR MORE DETAILS

IBM Off-Campus Recruitment Drive 20th/21st/23rd and 24th April

IBM Off-Campus Recruitment Drive @ CALICUT & COCHIN
2011/2012/2013 Batch BE / B.Tech/MCA/B.Sc/BCA / BCM/M.Sc/Diploma

Post : Technical Support Engineer.

Salary : 2 to 3.2 Lakhs.

Eligibility :

• BE / B.Tech,MCA Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+2+3) with an aggregate of 55% Marks.
• Flunecy in communications skills (written & oral).
• 2011 / 2012 Passouts without experience can also attend.

Job Description :

• Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Remote Infrastructure support delivery.
• Perform problem cause analysis.
• Resolve routine customer problem.
• Ability to Identify Opportunity & Implement Process Improvements.
• Has technical experience and skills in the areas of problem determination, creativity and analysis.
• Ability to meet a set of defined account agent productivity measurements.

Candidate Profile :

• Candidate should have completed minimum of 15 years of formal education.
• Candidates shouldn't have any backlog at the time of IBM process.
• Candidate should have good communication skills.
• Candidate should have good knowledge on Computer Hardware and Networking concepts.

Mandatory Skills :

• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
• Browser Support - Internet Explorer.
• Strong computer skills required.
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
• Excellent oral and written communication skills.
• Excellent customer service orientation.
• Neutral accent.
• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

Selection Process :

1. Written Test.
2. Group Discussion.
3. Technical Interview.
4. HR Round.

For more details call KBCCP 9037360286 / 9061560223 (9am to 6pm) on working days.

All the candidates should bring the following to test venue :

1. Candidates need to bring DD Rs.200/- towards 'KSEDC Ltd' payable at Trivandrum OR pay the amount at spot ,
2. Two copies of RESUME,
3. Two sets of photocopies of your mark lists,
4. Three copies of passport size photographs,
5. Any Photo ID [College, DL, PAN, Voters]

CLICK HERE TO REGISTER