HP hiring SAP BASIS L2 at Bangalore

Job Title : SAP BASIS L2-1102742

Job : Services

Primary Location : India-Karnataka-Bangalore

Schedule : Full-time

Job Type : Experienced

Shift : Day Job

Travel : No

Qualifications :

Education and Experience Required :

• Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. 
• May hold entry-level certification(s) in work field. 
• Typically 0-2 years of relevant experience with Bachelor’s degree, or 2+ years of relevant experience with 2 year post-high school degree.

Knowledge and Skills Required :

Typical skills include :

• (developing) understanding of technology in direct responsibility
• (developing) General understanding of related technologies
• (developing) Customer Service
• (developing) Project Management

Job Description :

• Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
• Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.
• Change Management/ Implementation : Independently implement changes/solutions to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area of technical responsibility.
• Patch and Security Management : Apply patch and security changes per policy.
• Configuration Management : Ensure Configuration Management Database (CMDB) entries are complete and accurate.
• Solution Design : Understand the HP solutions set and be able to apply these solutions to meet customer and/or trade infrastructure needs within area of responsibility.
• Quality : Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).
• Project Management : Participate in customer and internal projects, including transformation.
• Customer Relationship Management : Set expectations with customers and/or internal businesses/end users within defined parameters.
• Teamwork : Work as part of a team, which may be virtual and/or global. 
• Typically advises or sets direction for:
• Single customer/small group of similar customers
• Country or sub-region

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