ICICI hiring Phone Banking Officers - Domestic and International Process

Job Title : 

Phone Banking Officers - Domestic and International Process

Location : 

Thane, Hyderabad.

Job Description : 

The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).

Key Deliverables :

• Handle and resolve customer complaints/ queries over phone.
• Provide customers with relevant product and service information.
• Cross sell new product and service opportunities to customers over phone.
• Provide feedback to the team leaders about product / process.

Key Skills :

• Good Communication Skills (English & Hindi Language).
• Open to work in rotational shifts.

Qualifications :

• Age less than or equal to 28 years.
• Graduates in any discipline.
• 0 - 2 years experience in call centers handling domestic and international customers.

Click here to apply

Tech Mahindra Ltd. Walk-in 14th Jan - 18th Jan for International Blended Process

Job description :

• Hiring freshers/Experienced for International BPO for Blended (Voice+Backend) process.
• Only Graduates with proficiency in English Langauge.
• (B Tech, BE, MCA, MBA are not eligible ) B.E and B'Tech's with atleast 6 months of BPO work Exp can be considered.
• Candidate age should be b/w 18 - 35 Yrs
• Confident and self motivation attitude
• Candidate should be flexible to work in 24*7 environment.

Walk In Details :

Walk in Dates : 14- Jan to 18- Jan-13 

Time : 11AM - 4PM

Venue Details:

Tech Mahindra Ltd

A 6, Sector 64, Noida

Ph : 0120-4005181

Kindly carry a Original photo id proof along with updated CV while appearing for the interview.

About The Company :

Tech Mahindra Ltd.

https://www.techmahindra.com
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.

Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

Tech Mahindra Walk-in 26th Dec - 28th Dec

Job description : 

• Hiring freshers for international blended (voice+backend) process.
• Only Graduates with poficiency in English Langauge.

• (B Tech, BE, MCA, MBA are not eligible ) B.E and B'Tech's with atleast 6 months of BPO work Exp can be considered.

• Candidate age should be b/w 18 - 35 Yrs

• Confident and self motivation attitude

• Candidate should be flexible to work in 24*7 environment.

Desired Profile :

• Hiring freshers for international blended (voice+backend) process.

• Only Graduates with poficiency in English Langauge.

• (B Tech, BE, MCA, MBA are not eligible ) B.E and B'Tech's with atleast 6 months of BPO work Exp can be considered.

• Candidate age should be b/w 18 - 35 Yrs

• Confident and self motivation attitude

• Candidate should be flexible to work in 24*7 environment.

Walk In Details :

Walk in Days : 26-Dec-12 to 28- Dec-12Time : 11AM - 4PM

Venue :

Tech Mahindra Ltd

A 6, Sector 64, Noida

Kindly carry a photo id proof while appearing for the interview.

For any queries, contact 0120-4005181