Job Title : Analyst
Job Number : BAN012605
Job Description :
- To perform a variety of post assessment tasks and processes, such as perform pre-checks as specified, prepare documents, progress draw requests, partial discharges, account maintenance functions, handling customer phone enquiries and other tasks in relation to the resolution of customer requests
- Process Improvement Ideas
- Accuracy
ANZ realizes that our greatest asset is our people. We are vibrant professionals on a journey to create a super regional bank that aims to be the best connected and most respected bank in the Asia Pacific region. ANZ is currently connected across 32 countries and provides world class learning opportunities and compelling career pathways for its people.
In Bangalore, our strategic offshore service center provides technology, operations and shared services support to ANZ worldwide. We deliver excellence and innovation through high quality talent to support ANZ's growth agenda. Our policies, culture and values are aligned with ANZ's global people practices.
We're exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we're on a journey creating a super regional bank. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future.
We believe a vibrant, diverse and inclusive workforce is a business advantage. We support our people to progress and value the unique perspectives, experiences and skills of all employees regardless of gender, age, cultural background, disability, sexual orientation, family and caring responsibilities, and religion. We are proud to be recognized as an employer of choice by our communities.
As the role suggests you will be responsible in managing customer Complaints, TAT
Productivity, Cross Training, Attendance, updating Trackers and Dashboard, ANZ Values
Skills, Knowledge & Experience :
- Excellent Oral & written Communication and proficiency in MS Word and Excel
- Flexible to work in shifts
- From the finance and accounting background
- Collaboration within the team and onshore contacts
- Ability to assess requirements to manage SLA’s
- Analytical capabilities
- Results focused with an attention to detail. Motivated and possess a "can-do-it" attitude
- We are looking out for candidates from 0-11 months of experience only
This is an opportunity to undertake a role offering exceptional opportunities for professional development with a broad range of career paths. It's a place where the determined can succeed, the willing can grow and together, we can prosper. We connect you to your world of opportunity.
About the company :
India is a key strategic market in ANZ’s strategy to becoming a super regional bank.
We recognise that our greatest asset is our people. That is why we have created a climate of inspiration, leadership and great opportunities. ANZ has principles, policies and practices that create a positive environment for our people. We value and reward open communication and workplace relationships that are based on integrity and trust.
ANZ supports an inclusive workplace where employee differences, such as gender, age, culture, disability and lifestyle choice are valued.
ANZ strives to build a high performance values-driven culture where our people make decisions in the best interests of our stakeholders.
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