Job Description :
The Systems Engineer- Accelerate Advisory Services will be responsible for configuring, deploying, and supporting Value Models (i.e., ROI/TCO financial models) for VMware’s global Accelerate Advisory Services program based on the IT Financial Management and IT Benchmarking products, which make up VMware’s IT Business Management Suite. He/she will work closely with Accelerate Advisory Services subject matter experts to ensure successful and on-time implementations of Value Models in the ITBM solution. The Systems Engineer-Accelerate Advisory Services will take part in various activities which will involve working with the ITBM product development team, global Accelerate teams, and others across VMware. In addition, he/she will take part in self-improvement and learning activities on an ongoing basis.
Duties and Responsibilities
Typical activities will include configuring, implementing, testing, and deploying out-of-the-box and tailored solutions on VMware’s ITBM platform to support the global Accelerate Advisory Services program, in alignment with relevant value modeling use cases.
Responsibilities:
- Quickly synthesizes Accelerate’s business needs and ROI/TCO use cases and creates appropriate solution blueprints
- Able to efficiently and effectively gather use case-related requirements from geographically dispersed individuals
- Develops and supports ITBM solutions that meet Accelerate's needs, by continually working with ITBM, IT Benchmarking, and other VMware product teams
- Proactively communicates solution details during all phases of the development cycle- Dev, Test, QA, Go-Live
- Develops productive and highly collaborative relationships with Accelerate Global team members
- Leads the implementation efforts to setup the VMware ITBM application for Accelerate use worldwide
- Main point of contact for initial deployment support for global Accelerate team members
- Liaison with Product Management to provide product feedback
- Create user manuals which document how to use the Value Models developed in ITBM
- Able to define and execute other processes which may be related to solution development and deployment, such as Requirements Definition, Solution Blueprinting, Conceptual Design, User Acceptance Testing, Solution Enablement, etc.
Skills, Knowledge, and Experience Requirements
Requirements:
- A Bachelor Degree as a minimum in one of the following disciplines: information systems, computer science, software engineering, and/or mathematics. Advanced degrees are not necessary however, they are considered a plus.
- Strong technical and analytical skills. Scripting or programming experience a plus.
- Strong understanding of basic financial and accounting concepts. Experience with financial solutions and financial processes a plus
- Ability to work independently, multi-task, and effectively prioritize tasks
- Develops detailed task plans/technical approaches for projects
- Demonstrates effective time management
- Self motivated individual with a proven track record of accomplishment
- Strong team player
- Strong interpersonal skills
- Excellent communication skills
- Excellent technical writing skills
About Us :
VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 400,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to imagine, define and deliver the future of IT through cloud computing. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group of people inspired by the opportunity to actively learn and contribute something back to the broader community.
Connect with us at www.vmware.com/careers.