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Showing posts with label Voice Process. Show all posts
Showing posts with label Voice Process. Show all posts

SiTEL India Pvt Ltd Walk In for freshers from 1st to 8th April 2014

JOB DESCRIPTION

Company Name : SiTEL India Pvt Ltd

Job Title : Technical Support Voice Process 

Location : Mumbai

Qualification : Any Graduate

Experience : 0 – 2 Year

Job Profile :

  • Handling inbound calls
  • Troubleshooting the Technical issues of the customers
  • Support US/Canadian customers

Desired Candidate Profile :

  • Good communication skill
  • Basic Computer knowledge
  • Willingness to work in night shifts

WALK IN DETAILS

Date : 1st – 8th April 2014

Time : 11 AM – 6 PM

Venue :

SiTEL India Pvt Ltd,
501 Boomerangs,
Chandivali farm road,
Andheri (east),
Mumbai - 72.

Contact Person : HR Maria

Barclays Walk In From 6th to 22nd November 2013 for Freshers/Experienced at Noida

Job Title : Customer Service (voice Process)

Location : Noida

Qualification : Any Graduate

Experience : 0 – 3 Years

Responsibilities :

  • Customer Service (voice) positions
  • 24*7/rotational shifts, five working days a week, 
  • Handling customer service calls
  • Best-in-class salary & benefits

Desired Profile :

  • 0-3 years of total work experience
  • Experienced or freshers (Except B.E / B.Tech) may apply
  • Undergraduates with minimum six months of work experience
  • Excellent communication skills
  • Customer-centric approach

Walk In Details : 

Date : 6th to 22nd November 2013
Time : 12 PM – 5 PM
Venue :
Unitech Infospace Park,
Level 8, Tower-1, Block-B,
Plot-2, Sector-62 ,
Noida 201307.
Contact Person : Rohit Bhatnagar

Reliance HR Services Walk In for freshers as Customer Support Executive


Job Title : Customer Support Executive

Location : Navi Mumbai (Koperkhairane)



Eligibility :

  • Any HSC Freshers / Graduates / Diploma Holders interested in BPO Sector can apply.
  • Should have Good Communication Skills with Basic Computer Knowledge.

Shifts Timing & Compensation Details :

a) Willingness to work in Rotational shift.
b) No night shifts. For FEMALE employees till 11:30 pm only in training period. ( Drop facility available).
c) Salary + Monthly incentives( Depending on Performance).

Walk In Details : 


Date : Monday to FridayTimings : 10:00 am to 3:00 pm.

Venue :

Reliance Communications Infrastructure Ltd (BPO Division)DAKC, Gate 3, 
"A" Block, 
Interview Area, 
Koperkhairane, 
Opposite Koperkhairane Station. 
Navi Mumbai .

Note :

Please carry your Resume, ID Proof, 1 passport size photograph.
For Any Further Query Please Contact on : 9320552789

About the company :

Reliance HR Services Pvt Ltd (BPO Division)
https:// www.relianceada.com
We are one of the group companies of the Reliance - Anil Dhirubhai Ambani Group (ADAG), one of India's largest business conglomerates with major interests in financial services, energy, infrastructure and entertainment, besides telecom.

Chennai multi industry job fair on 6th and 7th April 2013


This is your invitation to join an organization offering greater opportunity, greater challenge and greater satisfaction. We are looking for talented and energetic people with good communication skills and the flexibility to work shifts for our Chennai BPO Delivery Centers.

Mandatory Requirement for all requirements factored below

  • Excellent communication skills. Should have good knowledge of MS Office (Excel & Word). Should be open for working in night shifts.
  • (PG Fresher, Engineering Students are not applicable)

2 to 9yrs of experience in US Residential Mortgage process and procedures

  • Knowledge in Loan Underwriting / Credit Risk will be an added advantage.

1-6 years of experience in Finance and Accounting:

  • Skills in General Accounting / Invoice Processing /Accounts Payable /Customer billing/ Receipt processing /Inter Company Reconciliation / US Taxation

2-5 years of experience in Customer Support Voice:

  • Hands on experience in an International BPO (Voice process) / Work with Accounts Payable / Accounts Receivable’s.

0-12 month’s experience in Finance and Accounting (Fresher’s can also apply):

  • Basic knowledge of Finance & Accounting is required. Good Numerical & Analytical skills with an attention to details.

Venue : 


MVJ Towers, 
Raja Lakshmi Hall, 177/1, PH Road,
Opp EGA Theatre, 
Kilpauk, Chennai - 10

Dates: 6th & 7th April 2013 

Time: 10am to 5pm


Tech Mahindra Pune Hiring graduates for UK Process-semi Voice/ Back Office - 50 Openings

Job Title : Associate/Sr.Associate
Location : Pune
Qualification : Graduate
Experience : 0-2 Yrs

Job Description:



  • Graduate/(HSC plus+3years of Diploma)
  • BE, BTech, MCA, MCM & MBA Need Not Apply
  • Should be open to work in night shifts
  • Graduate Freshers Can also apply.

Skill Set:


  • Excellent communication skills, both oral and written
  • Ability to work a flexible schedule

Mandatory:

Should be open to work in shifts

Walk In Details :

Dates : 12th March to 15th March 2013
Time : 12:00am 2:00pm

Venue :

Tech Mahindra,West Wing, Training Block,Basement Area (-1 Floor), RMG RoomPhase 3, HinjewadiPune
Contact Person : Shalki Rana
Candidates are required to carry their CV along with a Photo Id Proof
About the company : 

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).


Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.

Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

IBM hyderabad / Bangalore Walk-In 09 FEB Technical Support Associate



Job Title : Technical Support Associate (Voice)Joining Locations : Bangalore / HyderabadNumber of Vacancies : OpenQualification : Any Graduate (10+2+3), Diploma Holders (12+3) with minimum 6 months relevant experienceExperience : 
6 Months to 4 Years in Tech Support Voice Process (Mandatory)

JOB DESCRIPTION :

• Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.• The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.• Min 6 months of relevant experience in the mentioned skill areas# Remote Infrastructure support delivery# Perform problem cause analysis# Resolve routine customer problem# Ability to Identify Opportunity & Implement Process Improvements# Has technical experience and skills in the areas of problem determination, creativity and analysis.# Ability to meet a set of defined account agent productivity measurements.

MANDATORY SKILLS :

• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting• Browser Support - Internet Explorer• Strong computer skills required for initial call handling• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN• Excellent oral and written communication skills.• Excellent customer service orientation• Neutral accent

DESIRED SKILLS :

• Ability to identify basic hardware parts and aware of basic hardware concepts• User level familiarity with at least one e-mail client - Outlook, Notes etc..• Skilled in commercially standard software applications and major desktop operating systems.• Awareness of basic networking concepts and technologies.• Questioning skills /probing skills, as relevant to the issue and level of the caller

ELIGIBILITY :

• Any Graduate (10+2+3), Diploma Holders (12+3) with minimum 6 months relevant experience• Must have good command over English• Fluency, Vocabulary and pronunciation.• Must have basic knowledge of Computer and operating systems• Working in shifts is a mandate.• Candidates applying and selected for the job will be expected to work in shifts Including evening and night shifts.• Shifts will 24x7 in nature and can vary depending on geographies supported

Selection Process :

  • Group discussion
  • Technical Interview
  • Communication Assessment round.

MANDATORY DOCUMENTS : 


(IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents) :• Hard copy of the interview invite (this email)• Hard copy of the resume• Photocopy of current organization offer letter• Photocopy of previous organizations reliving letter• Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.• Photocopy of latest 3 months pay slips• One passport size Photograph• Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried).• This could be your Passport OR PAN card OR Driving license or Voter ID.• All semesters / year mark sheets• Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)


Walk in Details :


Date : On 9th February 2013 (Saturday) 
Time : 10 AM to 2 PM

Venue :

IBM,IBM Tower, 3A, Mindspace,Hitech City, Madhapur,Hyderabad
Contact Person : Madan / Sijo

Note : 

  • Selection of the candidates is at the sole discretion of IBM Recruitment Team
  • Candidates are not allowed to carry bags, helmet & laptop inside the office
  • Candidates who have attended the interview in the past 3 months should not appear for the interview.

About the Company : 


IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.


IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

TechMahindra walk In from 4th Feb -9th Feb

Immediate openings for Backend/Semi voice in telecom process (Inbound/Backend)
- Excellent communication skills
- Under Graduate/ Graduate/ Diploma or ITI holders ( BE, B. Tech, MCA, MCM, MBA are not eligible)
- 0-2 years of experience in any BPO/ Non BPO Industry
- Average communication skills in English with basic computer knowledge
- Must be willing and able to work various shifts as assigned (such as late nights, Early morning, weekends and statutory holidays), based on business needs

WalkIn Details :

Walk In Dates: 4th Jan -9th Feb (Weekdays only)
Time: 10:30am - 3:00pm

Venue:

Tech Mahindra,
A-37, Gate no. 5 Sector-60, Noida
A-13, Sec- 64 Noida
Contact Person:
Girraj -9711808028
Candidates are required to carry their CV along with a Photo Id Proof

Walkin 16th - 31th Jan CSA - Domestic Backend Process at Tech Mahindra - 50 Openings

Job Title : CSA - Domestic Backend Process

Location : Noida

Qualification : Under Graduate/ Graduate/ Diploma or ITI holders ( BE, B. Tech, MCA, MCM, MBA are not eligible)

Experience : 0-2 years of experience in any BPO/ Non BPO Industry

Job description :

Immediate openings for Backend/Semi voice in telecom process (Inbound/Backend)
- Excellent communication skills
- Average communication skills in English with basic computer knowledge
- Must be willing and able to work various shifts as assigned (such as late nights, Early morning, weekends and statutory holidays), based on business needs

About the company :

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). 
With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

Walk In Details :

Walk In Dates : 
16th Jan -31th Jan (Weekdays only)
Time: 
10:30am - 3:00pm
Venue:
Tech Mahindra,
A-37, 
Gate no. 5 
Sector-60, 
Noida
Contact Person:
Girraj -9711808028
Candidates are required to carry their CV along with a Photo Id Proof

Quark software Inc hiring Technical Support Associate - German Process



Job Title : Technical Support Associate - German Process
Job Location : India

Qualifications & Experience:


•Language: German & English 

•0- 2 year experience of supporting & interacting with global clients. (Fresher can also apply) •Minimum qualification Graduate with Excellent Communication skills (both Written and Oral)  •MUST have troubleshooting skills, communication skills training will be a plus.  •Should have exposure to basic terminologies of the computer, internet usage.  •Exposure to Macintosh environment would be an added advantage.  •Publishing Domain knowledge will be another additional plus. 

Duties & Responsibilities:

•Supporting Worldwide Quark Desktop German/English customers via Chat, Emails or Phone.  •Communicate all issues internally and externally with complete knowledge of managing Customer expectations.  •Answer day to day queries and ensure FTR.  •Follow-up with customers within a 24-hour period through email and calls as requested with regards to the initial phone, email or chat..  •Knowledge of Quark products and various new updates for related software required with it.  •Recognize and determine trends in problem occurrence or workflow.  •Recognizing and managing assertive customer calls.  •Promote teamwork and call center success.  •Report any customer reported issues encountered to the supervisor for further testing and logging.

CLICK HERE TO APPLY

Dell Walkin for Voice Process 24th -31st Dec

Dear Candidates,
We have job openings for Customer Care Voice . Please find below the Job Description.

Job Description:

Responsible for collections and following up with Insurance Companies on pending claims.
Business to Business Calling ( no sales calls)
Graduates with or without any experience.
Willingness to work in continuous night shifts
Fluency in spoken english, with good language skills, Voice Quality and a neutral accent.

Eligibility : 


Graduates / diploma holders in any discipline (MCA, MSCIT,MSC Computer Science will be excluded) B.E/ B.Tech graduates can apply with less than  70% as aggregate and candiadtes with international calling experience for more than 6 months donot have percentage limitations.

BE/Btech with Bio specialization graduates with any percentage can apply.

Walk-in interview on 24th-31st Dec 2012 from 10 am to 5 Pm at the below mentioned venues:



Dell International Services India Private Limited
Block 7, 2nd Floor,DLF IT Park,
1/124,Shivaji Gardens,
Nandambakkam Post,
Manapakkam,
Mount Poonamalle Road,Ch-89

OR

Plot No 32 A and 32 B 3rd Floor,
Ambit IT park,
Ambattur Industrial Estate,
Ambattur,
Chennai-58

Please carry original ID proof while walking in at DLF facility.

Regards,
Vimalareddy K
HR Department
Ph :43840031

Fresher in Bpo / Call Centers - 60 openings at hyderabad

Sri Poojith Technologies hiring for Inventurus Knowledge Solutions,sitel,24/7 Customer,mahindra Satyam,serco Bpo
Location : Hyderabad
Job Description :

Should receive inbound calls & Outbound calls
Should provide customer support over the phone
Should sell the products over the phone.
Should have knowledge about customer service.
Freshers will be trained first then source to the companies.
Salary:
INR 80,000 - 3,00,000 P.A. incentives, cab facility with food facility

Candidate Profile :

Should be interested to work in call centers.
should be ready to learn new things.
should work hard for 10 days in the training
should be ready to work for night shifts.
We provide training for freshers with job assurance.
Block a seat immly.

Cognizant hiring fresh Graduates/Post Graduates

Job Title : Process Executive - VoiceQualification : Graduates/Post Graduates with 0 – 4 years of experienceJob Description : 

Key Responsibilities
• Deep knowledge of at least one area of specialization
• Theoretical knowledge of concepts and technology
• Responsible for delivery of assigned work, under supervision. Needs to understand quality processes within Cognizant

Job Requirement
• Should possess Basic to Intermediate Analytical skills
• Possess Basic knowledge in area of Specialization

People Interactions
• Within own team or department at operational level.


Cognizant (NASDAQ: 


CTSH) is the fastest-growing global IT services and business process outsourcing solutions provider, headquartered in Teaneck, N.J. Cognizant’s single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger.

Today with over 50 delivery centers worldwide and over 111,000 employees as of March 31, 2011, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500, and is ranked among the top performing and fastest growing companies in the world.

CLICK HERE TO APPLY

Tech Mahindra Walk-In 04 DEC TO 08 DEC

Recruiter wants you to directly approach the venue with your profile details


Date-4th December to 8th December, Starting Time: 9 AM 
Customer Support Associate - Domestic Process at Tech Mahindra-walkin
Immediate openings for Voice/Semi voice in telecom process (Inbound)

 Required Skills :

- Excellent communication skills in Tamil/ Hindi/ Kannada/ Telugu/ Malayalam
- Under Graduate/ Graduate/ Diploma or ITI holders (Except BE, B. Tech, MCA, MCM, MBA)
- 0-2 years of experience in any BPO/ Non BPO Industry
- Average communication skills in English with basic computer knowledge
- Must be willing and able to work various shifts as assigned (such as late nights, Early morning, weekends and statutory holidays), based on business needs


Walk In Dates: Any day (Except Sunday & Public holidays)
Time: 9:30am 7:00pm

Venue:
Tech Mahindra,
SBC Tech park,90/B1,MTH road, Industrial estate, Ambattur, Chennai-58

Contact Person:
Rajesh Rajan/ Prashanth/ Sundaresan
9894233371/ 9884521603/ 9841433926
Email Id: rr00109841@techmahindra.com

Candidates are required to carry their CV along with a Photo Id Proof  

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