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Showing posts with label customer care. Show all posts
Showing posts with label customer care. Show all posts

IBM Walk In on 11th to 15th June for freshers as Technical Service Representative


Job Title : IT Help desk - Technical Service Representative

Qualification : Any Bachelor's Degree/ Diploma

Experience : 0-4 Year

Location: Across India

Walk In Details :


Date: 11th, 12th, 13th, 14th, 15th June 2013
Time:12 PM to 4 PM

Venue : Bangalore, Hyderabad

Last Date to Apply : 15 June 2013

Candidate Profile :

  • Any Bachelor's Degree/ Diploma as a qualification.
  • good communication skills.
  • willing to work in shifts.
  • troubleshooting skills.
  • strong computer skills.
  • knowledge of TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
  • Perform problem cause analysis.

Walkin's Venue 1 :

1)Walkin Date:11th, 12th, 13th, 14th June 2013 Walkin Time: 12pm to 4pm
IBM India Pvt. Ltd EGL D Block, Kormangala Inner Ring Road, Bangalore.

Walkin's Venue 2 :

2) Walkin Date: 11th, 12th, 13th, 14th June 2013 Walkin Time: 12pm to 4pm
IBM India Pvt. Ltd, G1 Manyatta Tech Park, Nagwara Post, Hebbal outer ring road, Bangalore

Walkin's Venue 3 :

3) Walkin Date:15th June 2013 Walkin Time:10am to 1pm
IBM India Pvt. Ltd SA1, Opp to Jal Bhavan, Banergahtta Road, Bangalore.

Walkin's Venue 4 :

4) Walkin Date: 11th, 12th, 13th, 14th June 2013 Walkin Time: 12pm to 4pm
IBM India Pvt. Ltd 3B, Mindspace, Madhapur, HiTech City, Hyderabad.

Accenture Hiring for International Voice Process and Collections Process Bangalore

Accenture Hiring for International Voice Process and Collections Process, Bangalore

Desired Candidature :


  • Graduate Freshers / undergraduates with minimum 6 months of BPO experience
  • Bcom graduate Freshers or with experience in Collections process maximum upto to 2 years.
  • BE/B.Tech, MBA, MCA are NOT ELIGIBLE
  • Excellent communication skills
  • Flexible to work in shifts
  • Immediate joining
If this is the opportunity that you are looking for, then please contact or send your updated resume to Vidya .

Email : vidya.as@accenture.com or

PH : +91 9035541006



Oracle hiring Customer Service Representative at Bangalore


Job Title : Customer Service Representative 1-Ops

Location : India,BANGALORE.

Organization Name  : WW A&C Partner Services

Department Description :

WW A&C Partner Services is a global organization catering to Oracle partners to increase revenue and provide excellent partner support.

Brief Description :

Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc.

Detailed Description :

Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint. Focus of work can be in pre-sale or post-sale or both.

Job Requirements :

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Works within defined procedures and routines with limited autonomy. Problem solving involves research and verification. Includes new graduate entrant with no professional experience; trainees, interns. Entry level position. Prefer 0-2 years of experience and good communication skills.

Additional Details :

The current opening is for the position of 'OPN Operations Specialist' which is a global role and hence required to be flexible in shift hours and have excellent communication skills.

Currency : INR

Amount of Travel : No Travel


CLICK HERE TO APPLY

Genpact is hiring for International Customer Care/ Collections- Voice Process.


Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.
  • UK Shift Available- Any 9 hour shift between 12 Noon to 1 AM.
  • Hiring undergraduates/ graduates/ freshers/ experienced with good/excellent communication.
  • MCA/ Mtech/MBA/ CA/ ICWA/ MSc are NOT eligible.
  • Take Inbound / Outbound calls
  • Has EXCELLENT English Communication Skills.
  • Comprehend customers queries / Complains / Comments
  • Is able to communicate clearly, both written and in speech
  • Is able to handle complaints, even irate customers

  • Point of Contact: "NEHA-9654492430 " Interested Candidates walk up to the mentioned address and mention- "NEHA" on the top of your CV for reference.
  • Carry 1 CV, 1 Passport Size and 1 Original ID Proof.
  • Mention "NEHA RAI" on the top of your CV for reference, its mandatory.
  • Interested candidates can directly come for the interview at the following address :


Venue :

Genpact Building/Tower - DLF SEZ . A2 
Sec-30, Silokhera Village |Opp. 32 Milestone 
Gurgaon, Haryana. Near Star Mall 
NH-8 Highway 
Closest Metro Station - IIFCO CHOWK METRO STATION.

Timings- 11 AM to 3PM

Drop an SMS with your name to "NEHA-9654492430" once you reach Genpact


Contact :

NEHA RAI
GENPACT
Genpact,Building/Tower-A2,SEc-30,opp.32 milestone
(near star mall/NH-8 Highway)
gurgaon, Haryana
GURGAON,Haryana,India 122001

Tech Mahindra Pune Hiring graduates for UK Process-semi Voice/ Back Office - 50 Openings

Job Title : Associate/Sr.Associate
Location : Pune
Qualification : Graduate
Experience : 0-2 Yrs

Job Description:



  • Graduate/(HSC plus+3years of Diploma)
  • BE, BTech, MCA, MCM & MBA Need Not Apply
  • Should be open to work in night shifts
  • Graduate Freshers Can also apply.

Skill Set:


  • Excellent communication skills, both oral and written
  • Ability to work a flexible schedule

Mandatory:

Should be open to work in shifts

Walk In Details :

Dates : 12th March to 15th March 2013
Time : 12:00am 2:00pm

Venue :

Tech Mahindra,West Wing, Training Block,Basement Area (-1 Floor), RMG RoomPhase 3, HinjewadiPune
Contact Person : Shalki Rana
Candidates are required to carry their CV along with a Photo Id Proof
About the company : 

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).


Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.

Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

Aon Hewitt hiring Associate/Senior Associate -(NonTechnical) 18th to 22nd Feb 2013

Job Title : Associate/Senior Associate -(NonTechnical)
Location : Mumbai

Qualification :

B.Sc - Any Specialization,
B.Com - Commerce,
B.A - Any Specialization,
B.B.A - Management,
BHM - Hotel Management
Experience : 0 yrs

Required Skills:

  • Fresher
  • Should be a graduate
  • (no full time MBA/MCA/ BE/ Btech/ B.Ed)
  • Good Communication skills both Oral & Written
  • Should be comfortable working in Shifts
  • Should have knowledge in Computer Basics

Walk In Details :

Date : 18th to 22nd Feb 2013
Time : 10.00am to 2pm

Venue :

Aon Hewitt14th Floor, Vishwaroop IT Park,opp Vashi Rly Stn , next to raghuleela mall.Vashi Navi Mumbai

About the company :

Aon Hewitt
http://www.hewitt.com

Hewitt Associates is a global outsourcing and consulting firm delivering a complete range of human capital management services to companies, including HR and Benefits Outsourcing, HR Strategy and Technology, Health Care, Organizational Change, Retirement & Financial Management and Talent & Reward Strategies.

Hewitt in India operates in the following Areas :

-Application Development-Information Systems & Peoplesoft-Client Delivery-Payroll & Workforce Management
  • Hewitt is the largest pure-play HR consulting firm in the world with a proposed Turnover of 3 Billion US$ for 2006.
  • Hewitt is listed in NYSE under the ticker symbol HEW.

TechMahindra walk In from 4th Feb -9th Feb

Immediate openings for Backend/Semi voice in telecom process (Inbound/Backend)
- Excellent communication skills
- Under Graduate/ Graduate/ Diploma or ITI holders ( BE, B. Tech, MCA, MCM, MBA are not eligible)
- 0-2 years of experience in any BPO/ Non BPO Industry
- Average communication skills in English with basic computer knowledge
- Must be willing and able to work various shifts as assigned (such as late nights, Early morning, weekends and statutory holidays), based on business needs

WalkIn Details :

Walk In Dates: 4th Jan -9th Feb (Weekdays only)
Time: 10:30am - 3:00pm

Venue:

Tech Mahindra,
A-37, Gate no. 5 Sector-60, Noida
A-13, Sec- 64 Noida
Contact Person:
Girraj -9711808028
Candidates are required to carry their CV along with a Photo Id Proof

Walkin 16th - 31th Jan CSA - Domestic Backend Process at Tech Mahindra - 50 Openings

Job Title : CSA - Domestic Backend Process

Location : Noida

Qualification : Under Graduate/ Graduate/ Diploma or ITI holders ( BE, B. Tech, MCA, MCM, MBA are not eligible)

Experience : 0-2 years of experience in any BPO/ Non BPO Industry

Job description :

Immediate openings for Backend/Semi voice in telecom process (Inbound/Backend)
- Excellent communication skills
- Average communication skills in English with basic computer knowledge
- Must be willing and able to work various shifts as assigned (such as late nights, Early morning, weekends and statutory holidays), based on business needs

About the company :

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). 
With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

Walk In Details :

Walk In Dates : 
16th Jan -31th Jan (Weekdays only)
Time: 
10:30am - 3:00pm
Venue:
Tech Mahindra,
A-37, 
Gate no. 5 
Sector-60, 
Noida
Contact Person:
Girraj -9711808028
Candidates are required to carry their CV along with a Photo Id Proof

Dell Walkin for Voice Process 24th -31st Dec

Dear Candidates,
We have job openings for Customer Care Voice . Please find below the Job Description.

Job Description:

Responsible for collections and following up with Insurance Companies on pending claims.
Business to Business Calling ( no sales calls)
Graduates with or without any experience.
Willingness to work in continuous night shifts
Fluency in spoken english, with good language skills, Voice Quality and a neutral accent.

Eligibility : 


Graduates / diploma holders in any discipline (MCA, MSCIT,MSC Computer Science will be excluded) B.E/ B.Tech graduates can apply with less than  70% as aggregate and candiadtes with international calling experience for more than 6 months donot have percentage limitations.

BE/Btech with Bio specialization graduates with any percentage can apply.

Walk-in interview on 24th-31st Dec 2012 from 10 am to 5 Pm at the below mentioned venues:



Dell International Services India Private Limited
Block 7, 2nd Floor,DLF IT Park,
1/124,Shivaji Gardens,
Nandambakkam Post,
Manapakkam,
Mount Poonamalle Road,Ch-89

OR

Plot No 32 A and 32 B 3rd Floor,
Ambit IT park,
Ambattur Industrial Estate,
Ambattur,
Chennai-58

Please carry original ID proof while walking in at DLF facility.

Regards,
Vimalareddy K
HR Department
Ph :43840031

Mahindra Satyam Hiring for Tech Support

PeopleStrong HR Services Pvt. Ltd. hiring for Mahindra Satyam in Hyderabad
Description :
Any Grad / Under Grad with Excellent communication
Process - Verizon ISP(Voice)
Location - Hyderabad
Shift - Rotational
Salary starts from 2 lakhs upto 3.6 lakhs
For details call Dimpee @ 8790930666 

or send your resume @ dimpee.borah@peoplestrong.com



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GENPACT Walk-In 30th Nov to 6th Dec


Job Description -
  • Take inbound calls
  • Comprehend customers queries / Complains / Comments
  • Display empathy/ understanding of the issue/ concern towards customer
  • Provide quick an effective resolution to the customer's queries
  • Handling multiple tasks simultaneously
  • Has a pleasant attitude
  • Wants to delight customers, above and beyond call of duty
  • Has a knowledge of customer needs
  • Is able to communicate clearly, both written and in speech
  • Talks in a way the customer can understand
  • Is able to handle complaints, even irate customers
  • Works accurately and with eye for details
  • Is able to use automated information systems to analyze the customers situation
call priya 8826278654 to schedule your interview
walkin 30th nov to 6th dec

  • DAY SHIFT - 6 Days Working
  • Qualification / Skills
  • Graduation in any STREAM
  • 0 -2 years of experience
  • Freshers shall also be considered
  • good communication skills
  • Fluent in English
  • Excellent Analytical skills.
for more information $ to fixup your intrview contact priya 8826278654

if one choose to walkin write priya on top of the resume.(mendatory)

Walk-In Interview:

Address-
DITP,DMRC building,
8th floor genpact
behind shashtri park metro station,shashtri park
delhi-110052.

Date: 30th NOV  TO 6th DEC (except  sunday)

Time: 10 a.m to 2 p.m.

Contact Details : priya (Contact Number : (8826278654)

Work location - Gurgaon

Shifts-Day shifts (8 am to 11 pm) any 9 Hrs

Carry-One Updated cv, Original photo ID proof, Passport size photograph.

NOTE-(B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply.


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