Job Title : Technical Service Representative
Qualification :
Bachelor's Degree/ DiplomaSkills :Flunecy In Communications Skills (both spoken and written)/ soft skills
Experience : 0 - 3 Years
Job Location : Bangalore, Hyderabad.
Job Description :
# Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client - Outlook, Notes etc..
# Skilled in commercially standard software applications and major desktop operating systems.
# Awareness of basic networking concepts and technologies.
# Questioning skills /probing skills, as relevant to the issue and level of the caller
About the company :
Infinite Computer Solutions (India) Limited is a global service provider of Infrastructure Management, Intellectual Property (IP) leveraged solutions and IT services, with focus on Telecom, Media, Manufacturing and Healthcare Industries. Our services span from Application Management Outsourcing, Packaged Application Services, Independent Validation & Verification, Product Development & Support, to higher value-added offerings, including, Managed Platform and Product Engineering Services.
Our telecommunication-specific services and solutions to telecom Original Equipment Manufacturers (OEMs) and Independent Software Vendors (ISVs) include Product-engineering and lifecycle management services relating to telecom equipment used in areas such as transmission, switching, access and Operational Support Systems (OSS), in both legacy and Next Generation Networks (NGNs).
With our experience in executing several large mission-critical IT and Infrastructure projects for our clients in the telecom domain, and our acquisition in 2007 of a telecom-focused company, Comnet International Co, USA; we are now one of the leading providers of telecom- specific offerings to service providers, OEMs and ISVs in the Telecom vertical, globally.
We were successfully assessed for CMMi L5 in April, 2004 and CMMi v 1.2 L3 in Q2 of 2008-2009 in keeping with our journey of continuous improvement and continued focus on quality to deliver enhanced value to our customers. We are a registered Software Technology Parks of India (STPI) entity and provide technology services to client specific requirements. These services are performed onsite / onshore and off shore through our various offices and 100% subsidiaries spread over several countries across three continents.
Our integrated network of delivery facilities across India and the US is complemented by onsite, offsite and near-shore capabilities in major international markets. We have offices across the globe, including multiple locations in the US, UK, India, China, Malaysia, Singapore and Australia.
Our world-class development environment effectively meets the needs of our global customers. We currently have four delivery centers in India - including a company-owned facility in Bangalore and leased facilities in Hyderabad, Chennai and Gurgaon.
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