HCL Walk In at Bangalore / Chennai / Hyderabad for graduates as Technical Service Desk / Data Center operation

Applicants need to go to the venue mentioned or call on the number provided below

Job Title : Technical Service Desk / Data Center operation

Qualification :

Any Graduate

Experience : 6 months - 5 yrs

Job Location : Chennai /Bangalore

Technical Requirements :

• Technical Voice Experience required
• Phone support experience necessary.
• Technical helpdesk or technical call center experience is necessary.
• Disciplined, systematic problem solving skills required.
• Hands-on work experience with the following:
• Windows Operating systems
• Clients: Windows7, Windows Vista, Windows XP, Windows 2000
• Servers: Windows 2000, Windows 2003, Windows 2008,
• Knowledge of Active Directory, Exchange 2003/2007
• ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
• User account creation for Active Directory, Exchange Mailboxes, Distribution lists
• Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
• MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
• Internet browsers (e.g. Explorer, Chrome, Firefox),
• VPN and remote dial-in users
• Support for laptop, desktops, and printers
• PDA and blackberry support
• Others: Adobe Acrobat and other common desktop applications like Winzip, etc
• Technical Voice / semivoice / semitech voice, semivoice Experience required For SERVICEDESK Requirement

Soft Skills :

• Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Good working knowledge of MS OFFICE (Including MS Project and Visio)
• Should have a great customer handling skills
• Able to handle unforeseen situations
• High level of acceptance
• Can drive HCL's value and its methodology

Walk In Interview Details :

Date : Monday - Saturday

Weekday - 12pm-3pm ( only chennai & bangalore )

Weekend 10:30 am to 4:00 pm

Venue Details :

Walkin chennai

Weekday - 12pm-3.30pm / Saturday: 10am-4pm
Sterling Technopolis:-
HCL Comnet Limited,
4/293, Sterling Technopolis,
Old Mahabalipuram Road,
Kandanchavadi,
contact person-Geetha

Bangalore

HCL Comnet Systems and Services Ltd.

STPI Unit

Surya Sapphires Plot No 3

2nd Floor, HCL Comnet Block.

Survey No 20 & 22 Konnappana Agrahara Village

Electronic City, Hosur Road, Bangalore

contact person- Sanoj

Hyderabad ( only on saturday 10am-4pm )

HCL TECHNOLOGIES LIMITED

Avance IT/ITES SEZ

Building: H1-B , Level-1

Adjacent to DELL

HITEC CITY 2

contact person-Sarath

NOTE :

• Candidates should be willing to relocate to chennai or bangalore
• Carry a copy of this mail
• Please carry your updated resume. mention Geetha on top

About the company :

www.hcl.in

HCL (Hindustan Computers Limited) is a global technology and IT Enterprise company based in Noida, India. The company comprises two publicly listed companies, HCL Technologies Limited and HCL Infosystem. HCL was focused on addressing the IT hardware market in India for the first two decades of its existence with some activity in the global market.On termination of the joint venture with HP in 1996, HCL became an enterprise which comprises HCL Technologies (to address the global IT services market) and HCL Infosystems (to address the Indian and APAC IT hardware market). HCL has since then operated as a holding company.

Contact Details :

Recruiter Name : Geetha.J
Contact Company : HCL Technologies Limited
Telephone : 9176531731
Reference Id : Technical Support Service Desk/Dc ops