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Showing posts with label tech support. Show all posts
Showing posts with label tech support. Show all posts

HCL Walk In drive from 1st - 3rd April 2014 for freshers with 50 openings


JOB DESCRIPTION

HCL is hiring freshers for its US and UK process. Any graduate fresher can apply for this post through the Walk In drive. The no. of openings are 50. Further details are as follows :

Job Title : Associate/Senior Associate -(Technical)

Location : Noida

Qualification : Any Graduate

Experience : Fresher (0 Years)

Skills Required :

  • Strong command of English language, to communicate with clients ( Written and Verbal skills)
  • Undergraduates with 6 months international BPO experience are also welcome
  • Should be comfortable working in night shifts.
  • BE/ B Tech with 6 months international bpo exp.
  • Should have excellent communication skills.
  • Freshers and Experienced can apply

Salary : 

Upto Rs 3lacs pa + incentives + Cab facility + 5 days working

Responsibilities :

  • Responsible for giving customer support on telephone.
  • TSO- US Process- ISP based technical troubleshooting.
  • CSE- US and UK process- Collections and customer service

WALK IN DETAILS

Contact Person : Reema alagh (01204110692)

Date : 1st- 3rd April'14

Time: 11am to 4pm

Interview Venue :

HCL TECHNOLOGIES BSERV
A-22, Sector 60, Noida 

Note :

  • Interested candidates are requested to walk in directly with a copy of updated resume.
  • Important Information : Laptop and USB not allowed
  • Please Note : HCL does not charge any money for recruitment & does not authorize any agency to do so on its behalf. Be Aware Be Ware
About the company :

https://www.hcl.com 
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.

Mahindra Satyam Walk In for freshers from 21st September to 17th October 2013


Job Title : Technical Support Associate

Experience : 0 to 5 Yrs

Qualification : Any Graduates / BE / B.Tech

Location : Hyderabad

Salary : As Per Industry

Job Details :

  • Good Communication Skills 
  • Typing skill minimum 30wpm.

Walk In Details :

Date : 18th September to 17th October 2013
Time : 9 AM
Venue :
Mahindra Satyam BSG,
SEZ Info city, Hitech city,
Land mark : Dell international Opp to Ananth building,
Hyderabad.

About the company :

http://www.mahindrasatyam.com/

For over two decades, Mahindra Satyam has been committed to creating value for its customers, investors, associates and the society at large. This commitment has constantly fuelled the journey, encouraging us to think differently, work with passion and make things happen.
Today, after 20 years, our commitment, passion and entrepreneurial spirit have only grown bigger, spurring us to look ahead and continue this journey towards achieving greater heights of Value Creation.
As a leading global information, communications and technology (ICT) company, we are part of the US $15.9 billion Mahindra Group, a global industrial federation of companies and one of the top 10 business houses based in India.
We are powered by a pool of talented IT and consulting professionals across enterprise solutions,client relationship management, business intelligence, business process quality, operations management, engineering solutions, digital convergence, product lifecycle management, and infrastructure management services, among other capabilities.
Our development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore and Australia serve numerous clients, including several Fortune 500 companies.

Informatica Corporation hiring BE / B. Tech / ME / M. Tech as Senior Technical Support Engineer at Bangalore

Location : Bangalore, Karnataka, India

Job ID : GCS06513

Job Title : Senior Technical Support Engineer

Organization : Global Customer Support

Our Company :

Informatica Corporation (NASDAQ: INFA) is the world’s number one independent provider of data integration software. Organizations around the world gain a competitive advantage in today’s global information economy with timely, relevant and trustworthy data for their top business imperatives. More than 4,350 enterprises worldwide rely on Informatica to access, integrate and trust their information assets held in the traditional enterprise, off premise and in the Cloud

Our Team :

Informatica has strategically located Support Centers in North America, Europe, and Asia Pacific. Our single mission is to provide customers with world class technical support to ensure successful implementation of their business solutions using Informatica products. GCS, India was established in 2004 to support Informatica software deployment during regional installations as well as geographically-dispersed projects. We play a vital role not only with regard to revenue generation, but also with Informatica’s reputation within customers. We’re the frontline troubleshooters, the direct line to our customers. Our success is due to the knowledge that we can confidently stand behind every product we offer as well as the unlimited potential for personal and professional growth. Our technical support team is being ranked #1, continuously for 7 years, in customer loyalty for the Data Integration sector, within the globe

Our Ideal Candidate :

You should be self-starter. You should have excellent analytical and problem-solving skills enable you to resolve a wide range of issues in imaginative, as well as practical ways. You have the competencies to be the technical leader for projects and teams from inception through to completion. You consistently adapt to new circumstances, learn quickly when facing new problems or challenges and are open to change. You make it a point to listen to and act on feedback, and find it important to gain insight from errors. Moreover, you are a team player who places great value on meeting all team deadlines and deliverables.

Your Responsibilities :

As an integral part of the Global Customer Support team, you will provide technical support for Informatica products. The Technical Support Engineer will be responsible for ensuring our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the rest of the Informatica support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that Informatica is delivering overall superior service and support to our customers.
Additional responsibilities include but are not limited to the following :
  • Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issue
  • Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
  • Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articles
  • Approaching complex technical issues with varying perceptions and making use of opportunities to create and implement productivity tools
  • Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships
  • Understands impact of work on the feature/product/team
  • Continuously enhancing knowledge through trainings and e-learning courses
  • Helping customers succeed
  • Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects.
  • Provide regular reports for management that measure the effectiveness of the technical support function

Your Qualifications :

  • ME / BE Comp Sc. or equivalent.
  • 5+ years of IT experience in product development.
  • Passion to work with Open Source Software.
  • Proven track record on building highly scalable and high performance software.
  • Any experience on COBOL, JCL, DB2, VSAM or IMS with in depth knowledge.
  • Strong in fundamentals of Z/OS operating system
  • UNIX shell Scripting or Windows Batch File Scripting would give you an edge over other candidates.
  • Excellent analysis, debugging, problem solving and troubleshooting skills.
  • Excellent written, verbal, and presentation skills is a must.
CLICK HERE TO APPLY

Amazon hiring freshers as Support Engineer at Chennai


Job Title : Support Engineer

Job ID : 211995

Location : IN-TN-Chennai

Job Description :

  • This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are:
    • Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
    • Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
    • Read and understand complex application code and make code fixes to resolve support issues
    • Software deployment support in staging and production environments.
    • Develop tools to aid operations and maintenance.
    • System and Support status reporting.
    • Ownership of one or more Digital products or components.
    • Customer notification and workflow co-ordination and follow-up to maintain service level agreements.

About the company :

http://india.amazon.com


Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Jeff Bezos started Amazon in 1995. Our mission is to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform and prides itself as a technology company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. We're making history and the good news is that we've only just begun.

CLICK HERE TO APPLY

Quick Heal Technologies Walk In on 30th April for freshers as Tech Support Engineer L1

Job Title : Tech Support Engineer L1


Experience : 0 - 2 Years

Qualification : Any Graduate

Location : Pune

Job Description :


  • Candidates Must Have Excellent Communication skills, both written & oral
  • Candidates Must Have Good Presentation Skills.
  • Candidates Must Have Strong knowledge of Operating systems & Networking is must.
  • Candidates Must have own two wheeler

Walk In Details :

Date : 30th April 2013
Time : 10 AM to 4 PM

Venue :

Quick Heal Technologies (P) Ltd
Office No 101 
Sai Narayan Plaza, 
Navi Peth,
Pune-411030

About the company : 




Quick Heal Technologies Pvt. Ltd. is a leading IT security solutions and ISO 9001 certified company. The solutions are well integrated systems that simplify IT security management across the length and depth of devices and on multiple platforms. They are customized to suit consumers, small businesses, Government establishments and corporate houses.
Over a span of 19 years the company's R&D has focused on IT security for personal computing and for Small and Medium Enterprises, robust network and content security solutions to protect corporate resources and communication channels. The current portfolio of cloud - based and advanced machine learning enabled security solutions offer comprehensive security solutions that stop threats, attacks and malicious traffic before it strikes and considerably reduce the system resource usage.

IBM openings for 2011 / 2012 / 2013 batch - Walk In on 30th April to 5th May


JOINING LOCATION : Bangalore / Hyderabad

JOB TITLE : IT Helpdesk - Technical Service representative.

**This role is not into BPO domain.

Job Description :

Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Remote Infrastructure support delivery
  • perform problem cause analysis
  • Resolve routine customer problem
  • Ability to Identify Opportunity & Implement Process Improvements
  • has technical experience and skills in the areas of problem determination, creativity and analysis.
  • Ability to meet a set of defined account agent productivity measurements.

Mandatory Skills :

  • Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
  • Browser Support - Internet Explorer
  • Strong computer skills required
  • Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
  • Excellent oral and written communication skills.
  • Excellent customer service orientation
  • Neutral accent

Desired Skills :


  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client - Outlook, Notes etc..
  • Skilled in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller

Eligibility Criterion :

  • Bachelor's Degree/ Diploma
  • Fluency in Communications Skills (both spoken and written)/ soft skills

Additional Information :


  • working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported.

MANDATORY DOCUMENTS : 

(IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.)
  • Hard copy of the interview invite (this email)
  • Hard copy of the resume
  • Photocopy of current organization offer letter
  • Photocopy of previous organizations reliving letter
  • Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.
  • Photocopy of latest 3 months pay slips
  • One passport size Photograph
  • Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.
  • All semesters / year mark sheets
  • Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)

Number of positions : Open

CTC : Will be disclosed to the selected candidates by the manager


Interested Please come to below address
** Kindly note the below timings very carefully before you could walk-in**

VENUE DETAILS :

IBM India Pvt. Ltd, 
(Only On 30th Apr, 2nd ,3rd May 13 btw 12pm to 4pm)
EGL D Block, 
Kormangala Inner Ring Road, 
Bangalore

Or


IBM India Pvt. Ltd, 
(Only On 30th Apr, 2nd, 3rd, 4th May 13 btw 12pm to 4pm)
G1 Manyatta Tech Park, 
Nagwara Post, 
Hebbal outer ring road, 
Bangalore

Or

IBM India Pvt. Ltd, 
(Only On May 4th & 5th btw 10am to 1pm)
SA1, 
Opp to Jal Bhavan, 
Banergahtta Road, 
Bangalore

IBM India Pvt. Ltd, 
(Only On 30th Apr, 2nd, 3rd, 4th May 13 btw 12pm to 4pm)
3B, 
Mindspace, 
Madhapur, 
HiTech City, 
Hyderabad

Contact Person: - Deepak Kumar. A / Arun

** Candidates who have attended the interview in the past 3 months should not appear for the interview.
*Selection of the candidates is at the sole discretion of IBM Recruitment Team

Mphasis Walk In on 22nd to 24th April for Technical Voice Support



Job Role : Technical Voice Support

Qualification : Any Graduate / B.E/B.Tech / MCA

Experience : Freshers

Location: Pune

Candidate Profile :

  • Candidate should be Graduate in any stream
  • Graduation last appeared candidates can also apply
  • Candidate with BE\ B.Tech degree should have less than 60%
  • Polytechnic diploma candidates eligible,10+3 or HSC+3
  • Candidate should have good communication skillsWalk-in 

Walk-in Details :

Date : 22nd to 24th April 2013
Time : 10am to 12 noon

Venue :

Mphasis- An HP Company
Eon Cluster C: Wing 2,
Ground Floor,

Kharadi Infrastructure Pvt. Ltd.: SEZ, Plot No. 1, 
Survey 77, 
MIDC, Kharadi,
Pune - 411014

ABOUT THE COMPANY :

MphasiS Limited
http://www.mphasis.com


Grow and Win with MphasiS MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. We are over 40,000 professionals servicing clients across Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world. Our Differentiators * A company driven by ethics and strong values * Transparent working environment, flat, non-hierarchical structure and open door policy that promotes free flow of ideas, opinions, information and expertise * Provides a plethora of equal growth opportunities to all Mphasians * Fair recognition for performance and hard work * Conducive work place with easy accessibility for those with special needs * Building a better tomorrow by grooming our current leaders for the next level of leadership * Attract and retain individuals exhibiting talent in every possible perspective.

HCL Tech Support Walk In for freshers 25th February to 1st March / 200 openings

Job Title : Technical Support Officer
Location : Chennai
Qualification : Any Graduate/Under Graduate/Post Graduate/Diploma.
Experience : Preferably Freshers

Job Description :

Role's and Responsibilities :

  1. Configuration of Customers equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
  2. Configure software to connect to Internet application servers.
  3. Identify and correct or advise, on operational issues in Customer computer systems.

Expectations :

  • Excellent communication skills in English.
  • Willingness to work in Rotational shift.
  • Willingness to work in a BPO.
  • Immediate joining is must.


About the company :

HCL Technologies Limited
http://www.hcl.com
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCLInfosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms.

Walk In details :

Date : 25th February to 1st March 
Time : From 10 AM

Venue : 

HCL Technologies ltd,
W.S.S. Towers,
# 107 & 108, 1st Floor,
Harris Road,
Pudupet, Mount Road,
Chennai-2.
Landmark - Near Casino Theatre.

IBM India Off-Campus Recruitment from Freshersworld 2010/ 2011/ 2012 batches

Job Title : Technical Support - (Inbound)
Eligibility: Any Graduate / Engineering candidates from 2010/ 2011/ 2012 batches.
Location : Hyderabad, Bangalore
Last Date: 13thJanuary 13
Job Type: Full Time
Hiring Process: Written-test, Face to Face Interview.

Job Description :


  • Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
  • Will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Remote Infrastructure support delivery.
  • Perform problem cause analysis & Resolve routine customer problem.
  • Ability to Identify Opportunity & Implement Process Improvements.
  • Has technical experience and skills in the areas of problem determination, creativity and analysis.
  • Ability to meet a set of defined account agent productivity measurements.

Skills ( Mandatory) :


  • Fluency in Communications Skills (both spoken and written)/ soft skills.
  • Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting Browser Support - Internet Explorer.
  • Strong computer skills required.
  • Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
  • Excellent customer service orientation.

Skills ( Preferred ) :


  • Ability to identify basic hardware parts and aware of basic hardware concepts.
  • User level familiarity with at least one e-mail client - Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller.
Note :
  • Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts.
  • Shifts will 24x7 in nature and can vary depending on geographies supported.
Salary : INR 2.2 - 3.1 lacs P.A
NOTE : Recruitment through Freshersworld.com only, Candidates with a valid call letter will be permitted to take up an interview.

CLICK HERE TO APPLY

PCS Technology is looking for Desktop Engineer : MALE CANDIDATES & IMMEDIATE JOINEES.

Job Title : Desktop Engineer
Location : Bangalore
Experience : 1Yr - 4 Yrs in Desktop/Hardware
Salary - 8K - 12K (Depending on skillsets)


Job Description :


  • Troubleshooting Desktop/ Laptop
  • Installation of Software Application/ Software
  • Troubleshotting & Installation of Printers/Scanners
  • Antivirus installation
  • Operating System
  • Configuring, Instllation Outlook


Walkin Details :

Walkin Date : 01/01/2013

Venue : 

PCS Technology Ltd.
Sri Ram Mansion,
No.9, Old No.151, 6th Block, 27th Cross,
Jayanagar, Bengaluru -560082
Landmark :near yediyur, opp Aiyappa Temple

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